Verified driver focus
Driver and vehicle details are reviewed before marketplace access.
Frequently asked questions
Simple answers about CargoMov.
Learn how customers post cargo jobs, drivers send offers, businesses manage deliveries, and CargoMov keeps support close.
For customers
Posting cargo jobs, comparing driver offers, and tracking delivery.
For drivers
Registration, verification, bidding, delivery work, and earnings.
Payments
Mobile Money, cards, wallet, receipts, and business invoices.
Support
Help with delivery issues, disputes, documents, and account questions.
Live delivery updates
Customers can follow active delivery progress after accepting a driver.
Support when needed
CargoMov gives customers, drivers, and businesses a place to ask for help.
Clear delivery choices
Compare price, pickup time, vehicle fit, and driver details before choosing.
Customer questions
Posting and tracking cargo jobs
How does CargoMov work for customers?
You post what you need to move, add pickup and drop-off details, choose the type of vehicle you prefer, and wait for driver offers. You can compare the offers and choose the driver that works best for you.
How does bidding work?
After your cargo job is posted, suitable verified drivers can send offers. Each offer can include price, pickup time, vehicle type, and driver details, so you can choose with more confidence.
Can I track my cargo?
Yes. Once a driver is accepted and the job begins, CargoMov is designed to show delivery progress so you can follow your cargo from pickup to arrival.
What type of cargo can I move?
CargoMov can support household items, shop stock, appliances, office items, warehouse goods, construction materials, and larger truck jobs depending on the vehicle needed.
Driver questions
Joining CargoMov as a driver
How do drivers join CargoMov?
Drivers create an account, submit personal and vehicle details, upload the required documents, and wait for review before accessing approved cargo jobs.
What documents may drivers need?
Drivers may be asked for Ghana Card, driver license, driver photo or selfie, vehicle photo, vehicle registration documents, and other documents needed for verification.
Can drivers choose which jobs to bid for?
Yes. Approved drivers can review available jobs and send offers for the cargo jobs that match their vehicle, location, and availability.
How do drivers earn?
Drivers earn from completed delivery jobs. The driver can follow job progress, delivery completion, and earnings from the driver dashboard.
Payment questions
Paying and receiving money
Which payment methods does CargoMov support?
CargoMov is built to support Mobile Money, card payments, wallet balance, and business invoice options, depending on the customer and job type.
Can businesses receive invoices?
Yes. Business and corporate customers can use CargoMov for recurring deliveries, invoice review, payment tracking, and delivery records.
How are driver payouts handled?
Driver payout requests can be reviewed before payment is sent through approved payout methods such as Mobile Money or bank transfer.
Can I get a receipt?
Yes. CargoMov is designed to keep payment records and delivery details so customers and businesses can review completed jobs.
Support questions
Getting help when something needs attention
How do I contact CargoMov?
You can contact CargoMov through WhatsApp, phone, email, or the contact page. WhatsApp is usually the fastest way to ask a quick question.
What if there is a delivery problem?
CargoMov support can help with issues such as driver delay, delivery questions, payment concerns, cargo damage reports, or account support.
Are drivers verified?
CargoMov is structured around driver and vehicle review before drivers can fully access delivery opportunities on the platform.
Does CargoMov support businesses?
Yes. CargoMov supports business customers that need regular deliveries, truck access, invoice handling, and better visibility over cargo movement.
Ready to start?
Move cargo or join CargoMov today.
Post a cargo job, apply as a driver, or contact the team if your business needs regular deliveries.